STUDENT SERVICES
The Campus Store offers Crown apparel, souvenirs, drinkware, and gift cards. Hours are posted outside the store and are subject to change. Shop online at http://www.store.crown.edu/.
Textbooks and supplies for academic programs may be purchased from the virtual (online) campus bookstore. The online bookstore is found at http://bookstore.crown.edu/. The virtual bookstore offers both new and used textbooks along with an online book buyback program. Students with Financial Aid balances will also be allowed to utilize the virtual store voucher system to charge books to an online account.
-
Career Counseling
The Counseling and Career Center (CCC) provides students with assistance and resources to help them as they prepare for their next step in following the Lord. The counseling is based on the current need of the students, and where they are at in regard to completing their degree. There are resources for exploring careers, and self-assessment through tools such as “PathwayU,” guidance on choosing a major and learning what you can do with it. There is counseling and guidance for writing resumes, cover letters, networking, job searching, interviewing, and attending graduate school. We also offer an online platform called “Handshake” through which students and alumni can connect with employers and ministries for job and internships. We host an annual job fair on campus and inform the students about off-campus job fairs. A variety of “on-campus” jobs are also available to students. Students can find out about jobs on-campus by going to the Crown Connect app, see Job Board (On-Campus). For more information and links see here.
-
Personal Counseling
The Counseling and Career Center (CCC) offers professional, confidential counseling services for all registered students. The Counseling and Career Center has on-campus Master’s level counseling interns who are available to students by appointment. There is no fee for the use of this service. Counselors provide short term, solution focused, brief therapy but can also add more sessions if needed. Students will typically begin with a weekly one-hour appointment which may decrease in frequency as they move along a healing path. Counselors take a holistic approach by addressing mental health, as well as spiritual, emotional, and physical health, and academic success. There are occasionally situations when a student’s needs and/or the community’s well-being may warrant the student being referred to off-campus professional counseling. In this case, the student is responsible for paying for the counseling fees and any transportation costs. For personal counseling, students can request an appointment online at www.crown.edu/ccc After students make an appointment, a counselor will follow up with them, send them some online forms to complete and communicate with them confidentially through our online system - PracticeSpace. At certain times, students may be put on a brief “waiting list” depending on counselor availability.
C. Coordinated Care Committee
At times students may experience special circumstances and personal areas of challenge and concern that require specific attention and support. These circumstances include danger to self and others, personal events (i.e., bereavement, witness to or victim of a crime, accident, health crisis, etc.), persistent behavioral patterns (i.e., eating disorders, self-injury, addiction, risky private and social involvements, etc.), and other activities such as matters of school discipline, academic issues, and inappropriate involvement by a student in other settings. In these cases, Student Development may form a Coordinated Care Committee to better serve and support the identified student.
The purpose of the Coordinated Care Committee is to ensure the student’s well-being and success in the Crown College community with support and encouragement through Crown College student services. A Coordinated Care Committee will be formed with the student’s knowledge and written consent. In some circumstances, compliance with the Coordinated Care Committee may be required to remain a student in good standing at the College. The Coordinated Care Committee members will be representatives from Student Development and Counseling and Career Services. Other faculty, staff and outside resources that are involved with the student (coaching staff, internship supervisor, employer, and academic advisor) may be asked to serve on the Coordinated Care Committee at the student’s request or the committee’s discretion. The Coordinated Care Committee may set goals for and monitor student progress; advocate for the student socially, academically, and spiritually; and recommend services and support available to the student from outside resources. The student will be informed by an appointed committee member of what is discussed in the Coordinated Care Committee meetings and will also be informed when the committee is disbanded because the student no longer needs support.
In an emergency, the College reserves the right to activate a Coordinated Care Committee without the consent of the student.
D. Do You Know Someone Who Needs Help?
If a student is having difficulty with an issue in his/her life, whether it be in violation of the Community Covenant or not, he/she is strongly encouraged to seek help from some member of the campus community. When students come forward seeking help, every effort will be made by the College to bring healing, wholeness, and reconciliation. Professors, Counseling and Career Center and Residence Life staff, as well as members of the office of Student Development are eager to listen and help students through difficulties.
The Counseling and Career Center is the one area where violations of the Crown College Student Handbook are not reported to Student Development unless they involve the safety of the individual or someone else.
Students are encouraged to seek mentors who are mature in their faith and life experience to walk alongside them in their personal, spiritual, and emotional growth. For information about obtaining a mentor, contact the Director of Student Engagement.
The Office of Disability Services of Crown College coordinates services needed by students who have a documented physical, learning, emotional, and/or psychological/psychiatric disability. All requests for accommodations, whether physical or academic, must be made through the Office of Disability Services.
Our commitment is to provide reasonable accommodations and services to students who have disabilities so that students with disabilities have equal access to the opportunity for academic success as students without disabilities, not to provide special treatment or advantages that students without disabilities do not receive.
Student Responsibilities:
For more information on the Office of Disability Services, please contact Dr. Tom McCracken (Director of Disability Services) at 952-446-4216 or by email at mccrackent@crown.edu.
Financial Aid is a combination of grants, scholarships, loans, and work study. To determine eligibility students must complete the FAFSA (Free Application for Federal Student Aid) at http://studentaid.gov. Detailed Financial Aid information and forms are available on the website at www.crown.edu/finaid.
Crown College recommends that all eligible degree seeking students apply for financial aid and exhaust all forms of federal loan programs before considering private alternative student loans.
The student financial aid portal can be accessed in our.crown.edu. Sign in using Crown username and password and click the “Students” tab. Navigate to the “Financial Services” section. Under Financial Aid Portal, click “View and Accept your financial aid.”
-
Satisfactory Academic Progress
Federal regulations require that all financial aid recipients progress at a reasonable rate (“make satisfactory progress”) toward achieving a certificate or degree. This requirement applies to all terms regardless of whether or not the student received financial aid. Progress is measured by (1) the student’s cumulative grade point average, (2) the number of credits earned in relation to those attempted, and (3) the maximum time frame allowed to complete the academic program.
Students will be officially evaluated for satisfactory progress at the end of any semester or summer session. Students who fail to meet any of the above standards of satisfactory progress will be placed on financial aid warning for the next semester they attend Crown. Students may receive federal, state, and institutional financial aid during the warning period. If a student fails to meet the standards of satisfactory progress after their warning period, financial aid will be suspended. Students who fail to meet satisfactory progress and have their financial aid suspended may appeal this decision.
For full Satisfactory Academic Progress policy- see the current catalog at https://catalog.crown.edu/
Crown College’s food vendor, Sodexo, offers dining services for a variety of events, campus dining, the Polar Cafe, Sherburne Ave. Coffee Shop, and individual catering needs.
A. General Program Information
All undergraduate students residing on campus are required to participate in one of five Meal Plans. College freshmen are required to participate in the 15-Meal Plan but can also choose the 19-Meal Plan; there are 19 possible meal choices in an academic week.
B. General Guidelines
1. Students are charged for a full meal each time they enter the Dining Center.
2. Students MUST present their valid College ID/meal card at all registers.
3. Student ID and Meal Plans cannot be shared.
4. Students who utilize their weekly meal allowance may use Flex dollars to purchase additional meals.
5. Students may use Flex dollars to purchase meals for guests.
6. If an ID is swiped twice during one meal, the second meal will be purchased using the student’s Flex dollars.
7. Any guest of the College may purchase a meal during serving hours from the Dining Center cashier.
8. Crown Cash is accepted at all three food service areas: the Dining Center, the Polar Café, and Sherburne Ave. Coffee Shop. Crown Cash may be purchased at Sherburne Ave. Coffee Shop or the Dining Center during daytime business hours.
9. Flex dollars remaining at the end of fall semester will roll over to spring semester as long as a qualifying meal plan is purchased. Flex dollars remaining at the end of spring semester do not roll over to the following fall semester.
C. Dining Center
The food service program offers five (5) different Meal Plans to students. The number of meals available to be eaten in the Dining Center and the amount of Flex dollars available vary by Meal Plan. Flex dollars may be used in the Polar Café, Sherburne Ave. Coffee Shop, and in the Dining Center.
The Dining Center serves breakfast, lunch, and dinner on weekdays. Weekends have limited hours during which brunch and dinner are served. Hours for each location are posted at the entrance to each area. When eating in the Dining Center, all food must be consumed in the Dining Center and cannot be taken out of the area. Students, staff, and faculty can deposit money (called “Crown Cash”) onto their ID by contacting Crown College Dining Services or visiting Sherburne Ave. Coffee Shop during daytime business hours.
D. Sherburne Ave. Coffee Shop
Sherburne Ave. Coffee Shop proudly brews Caribou Coffee and serves a variety of coffee, tea, and bottled beverages, as well as pastries, desserts, and ready-made salads and wraps. Sherburne Ave. Coffee Shop accepts Flex dollars, Crown Cash, cash, and most major credit cards.
E. The Polar Cafe
The Polar Café offers a variety of delicious quick-order foods ranging from burgers and quesadillas to salads. Daily specials are also featured. Hours are posted at the entrance. Meal Plan meal exchanges can be used in the Polar Café.
F. Food Service During Breaks
There are scheduled breaks during the year in which no food service is offered. Food Service breaks are generally during Thanksgiving, Christmas, and Spring Break. Please refer to the current Academic Calendar for dates when Food Services are closed. During some breaks students may still have access to limited food options by way of the self serve vending machine located between the coffee shop and the student center. This is a refrigerated vending option that is stocked with sandwiches, salads, fruit and snacks.
G. Meal Plan Exemptions
Meal Plan Exemptions may be granted for a dietary related allergy or illness that has been diagnosed by a practicing medical doctor and which cannot be accommodated by the food service provider. Crown College Food Service is willing to make special accommodation by working with students to meet their dietary needs. Certain exemption requests may not be granted.
Students must submit information from their medical doctor on a “Meal Plan Exemption” form available from the Student Development office. The Meal Plan Exemption Committee will evaluate the exemption request. The committee will decide whether Food Service can accommodate modifications to the student’s nutritional plan or whether an exemption is warranted. The Committee will keep all personal health information strictly confidential.
Virtual Care Group
Health Services for Crown College is administered through Virtual Care Group. Students have access 24 hours a day to virtual health care access. This is a free and confidential service provided to all current SAS students. Students enrolled for the spring semester will also have access to this service for the summer semester immediately following spring.
Health Insurance
Crown College undergraduate students are highly encouraged to maintain appropriate personal health insurance coverage. For insurance options, please visit https://www.mnsure.org/. The College does not provide health insurance to students.
Campus Immunization Policy
Students enrolled and housed in college residences, and all students taking two or more on-campus classes are required by law (MN State 135A.14) to submit immunization records verifying tetanus/diphtheria (Td) immunization (within the past 10 years) and two measles, mumps, and rubella (MMR) vaccinations (dates must include month, day and year). Some exemptions for medical or philosophical reasons are permitted.
In accordance with state law, Crown College also recommends meningococcal and Hepatitis B immunizations.
The Information Technology (IT) department is here to serve the Crown College community by providing technology-related services, such as computer lab access, printing, and Internet access. Computer labs are available as a service to full and part-time students, faculty, and staff. Students receive an account that allows access to various college resources, which includes, but is not limited to, printers and email.
The IT Policies outlined here intend to provide for reliable services to the Crown community. The Computer Use Agreement contains policy which governs the use of the campus network. Before receiving a username and password, the student must consent to the agreement. Students, faculty, and staff who use the campus network are responsible to know and abide by the guidelines found in the Computer Use Agreement. It is expected that students will maintain the highest standards of personal integrity and ethical behavior in their use of computer software and services.
Here are the relevant policy documents:
<>·Computer Use Agreement
<>·IT Penalty Information
<>·Copyright Policies
A. Student Computers and Campus Internet
All residence areas are equipped with wireless connections to the campus network. Information on connecting to the wireless network is available at the IT Help Desk. Student computers and handheld devices must have a wireless card installed in their system in order to connect to the campus network. If needed, please contact IT for specific details.
Crown College uses content filtering software to block inappropriate sites based on the Computer Use Agreement and the Crown College Community Covenant. Additionally, this software allows the observation of Internet traffic and monitoring of sites visited on a per user basis. In the event a student is suspected to be accessing or attempting to access inappropriate content, he/she will be contacted by Student Development and may incur disciplinary action.
Among the many resources available in the Watne Memorial Library are:
-
Over 70,000 print books, 250,000 ebooks and many other electronic resources, such as academic journals.
-
Crown’s “InfoSearch” which is connected to WorldCat–the world’s largest online catalog representing more than 74,000 libraries around the world. Many of these resources are available to students through interlibrary loan.
-
Nearly 90 research databases containing almost 40,000 full-text e-journals with literally millions of articles.
-
Films on Demand which contains over 40,000 academic videos and video clips.
-
Mango language learning software for over 70 language courses.
-
Cameras, video cameras, voice recorders, laptop computers, and Kindles which may be checked out.
-
The College archives.
8. The Writing Lab
9. Educational models and curriculum library for teacher education.
10. Group study rooms and private study cubicles.
11. Wireless access throughout the library.
12. Library staff who are happy to help!
Call our front desk at 952-446-4241or email us at library-cws@crown.edu. Feel free to call, email or stop by!
Go to the library page at www.crownlibrary.com
See what we are doing and like the Crown Library Facebook page at https://www.facebook.com/CrownCollegeL
Or follow us on Instagram at https://www.instagram.com/crowncollegelibrary/
Lost and found articles, as well as inquiries about lost articles, should be directed to Facility Management Services. Clothing and less valuable items go in a bin near the Weight Room entrance. More valuable items such as electronics, keys, and jewelry are kept at the Mail Center. At the end of each semester unclaimed items are discarded.
Hours are posted and subject to change based on staffing availability. Campus mailboxes are assigned to each registered residential and commuter student, excluding PSEO students.
-
All Undergraduate program students (including commuter students) are to obtain a campus mailbox. Notice of packages will be sent via e-mail.
-
Students are responsible to read information received via campus mail and to know contents of information distributed via this means of communication.
-
Students can purchase stamps, send mail or pick up packages at the mailroom window. The Mail Center accepts cash or checks.
-
Students who are leaving Crown for a semester, graduating, doing an internship, or on summer break must fill out an Information Form from the Mail Center. Only first-class USPS mail will be forwarded. If no Information Form is on file, all mail will be returned to the sender or disposed of in accordance with postal regulations and the mailbox will be closed.
The Student Billing Office oversees each student’s financial status with the College. Personnel are available to assist students and their families, so they understand the overall process, as well as the policies and deadlines associated with paying their bill.
Students are responsible for financial obligations resulting from tuition, fees, room/board, miscellaneous services, fines, etc. These obligations may be paid through a combination of financial aid (scholarships, grants, and loans), cash, check, credit card or by registering for the Nelnet Campus Commerce payment plan. The payment plan eliminates the lump sum payment due at the start of each semester but requires the balance to be paid within the semester. For more information, visit mycollegepaymentplan.com or call (800)609-8056.
Students are required to pay their semester bill before the semester begins. See the Academic Calendar (linked on page 3) for specific dates. Students who fail to do so will receive a late fine and may be administratively withdrawn from the College. In addition, monthly service charges will accrue on all outstanding balances. Charges during the semester resulting from miscellaneous services, fines, etc., are due upon notification.
Registration for classes is dependent upon full payment of all prior charges. Students whose accounts are not fully paid will not be allowed to register for any upcoming semester until their account is paid in full. If a student decides to withdraw from the College, appropriate forms must be filed with the Registrar’s Office. The tuition refund schedule is available on our.crown. If a refund is due, funds must be returned to the financial aid programs from which they came. This may cause an owing balance, which will be due upon notification.
A. Financial Aid Refunds
Crown College partners with Nelnet Campus Commerce for refunds and disbursements. If a refund for excess financial aid is due, students will receive a notification via email, and the refund will be issued via the students’ preferred refund method. Students are encouraged to select the direct deposit option.
B. Textbook Vouchers
Students participating in financial aid may have access to a voucher for textbook purchases made through the Crown College Online Bookstore.
To be eligible for textbook vouchers, students must:
-
Apply for financial aid.
-
Have funds in excess of tuition and associated fees to cover book costs.
-
Purchase books through the Crown College Online Bookstore.
Once issued, the voucher information will be sent to the Crown student email address. The voucher will expire just prior to aid disbursement.
|
