7.1 - Academic Resources
Complete information regarding policies, resources, requirements, etc. for undergraduate student academics may be found in the Crown College Catalog for the current academic year.
7.2 - Commuter Lounge
The College provides a Commuter Lounge for commuting students. The Lounge has a refrigerator and microwave, as well as lockers for storage of personal belongings (first come, first served basis). Lockers must be cleaned out at the end of each semester. Students are to provide their own locks. The College is not responsible for any loss or theft of personal items stored in the lockers.
7.3 - Mosaic Lounge
“A welcoming space where diverse stories, cultures, and people connect and belong.” The Mosaic Lounge exists to reflect the image of God through the celebration of cultural identity and shared humanity (Genesis 1:27; Revelation 7:9).
The Mosaic Lounge at Crown College is a welcoming, student-centered space designed to help build cultural identity, community, and belonging. We encourage the community to form genuine friendships with those who are different, seek out and understand diverse perspectives, engage with each other in their area of interest, and take time to understand others’ experiences.
This space honors the unique cultural backgrounds and experiences of all students, both domestic and international. It supports student groups through practical resources by giving students a space where they can go and feel at home.
7.4 - Counseling Services
The Counseling Center offers professional, confidential counseling services for all registered students. The Counseling Center has on-campus Master’s level counseling interns who are available to students by appointment. There is no fee for the use of this service. Counselors provide short term, solution focused, brief therapy but can also add more sessions if needed. Students will typically begin with a weekly one-hour appointment which may decrease in frequency as they move along a healing path. Counselors take a holistic approach by addressing mental health, as well as spiritual, emotional, and physical health, and academic success. There are occasionally situations when a student’s needs and/or the community’s well-being may warrant the student being referred to off-campus professional counseling. In this case, the student is responsible for paying for the counseling fees and any transportation costs. For personal counseling, students can request an appointment online at www.crown.edu/ccc After students make an appointment, a counselor will follow up with them, send them some online forms to complete and communicate with them confidentially through our online system - PracticeSpace. At certain times, students may be put on a brief “waiting list” depending on counselor availability.
Do You Know Someone Who Needs Help?
If a student is having difficulty with an issue in his/her life, whether it be in violation of the Community Covenant or not, he/she is strongly encouraged to seek help from some member of the campus community. When students come forward seeking help, every effort will be made by the College to bring healing, wholeness, and reconciliation. Professors, Counseling Center and Residence Life staff, as well as members of the office of Student Development are eager to listen and help students through difficulties.
The Counseling Center is the one area where violations of the Crown College Student Handbook are not reported to Student Development unless they involve the safety of the individual or someone else.
Students are encouraged to seek mentors who are mature in their faith and life experience to walk alongside them in their personal, spiritual, and emotional growth. For information about obtaining a mentor, contact the Director of Student Engagement.
7.5 - Disability Services
The Office of Disability Services of Crown College coordinates services needed by students who have a documented physical, learning, emotional, and/or psychological/psychiatric disability. All requests for accommodations, whether physical or academic, must be made through the Office of Disability Services.
Our commitment is to provide reasonable accommodations and services to students who have disabilities so that students with disabilities have equal access to the opportunity for academic success as students without disabilities, not to provide special treatment or advantages that students without disabilities do not receive.
Student Responsibilities:
For more information on the Office of Disability Services, please contact Dr. Tom McCracken (Director of Disability Services) at 952-446-4216 or by email at mccrackent@crown.edu.
7.5.1 - Service Animals/Support Animals
Crown College is committed to assuring equal access for students, staff, and faculty with disabilities, as well as guests and visitors to the campus. It is the College’s policy to permit Service Animals as defined by the Americans with Disabilities Act. The College may permit a Support Animal, as determined on a case-by-case basis, to be on campus with a student with a documented disability as a reasonable accommodation.
To read Crown’s current policy along with the detailed application process and paperwork, please refer to our.crown.edu –> Students –> Campus Life or clink the link here.
7.6 - Dining Services
Crown College’s food vendor, Sodexo, offers dining services for a variety of events, campus dining, the Polar Grill, the Coffee Shop, and individual catering needs.
7.6.1 - General Program Information
All undergraduate students residing on campus are required to participate in one of five Meal Plans. College freshmen are required to participate in the 15-Meal Plan but can also choose the 19-Meal Plan; there are 19 possible meal choices in an academic week. Commuting students may sign up for any meal plan if they would like.
7.6.2 - General Guidelines
1. Students are charged for a full meal each time they enter the Dining Center.
2. Students MUST present their valid College ID/meal card at all registers.
3. Student ID and Meal Plans cannot be shared.
4. Students who utilize their weekly meal allowance may use Flex dollars to purchase additional meals.
5. Students may use Flex dollars to purchase meals for guests.
6. If an ID is swiped twice during one meal, the second meal will be purchased using the student’s Flex dollars.
7. Any guest of the College may purchase a meal during serving hours from the Dining Center cashier.
8. Crown Cash is accepted at all three food service areas: the Dining Center, the Polar Grill, and the Coffee Shop. Crown Cash may be purchased at the Coffee Shop or the Dining Center during daytime business hours.
9. Flex dollars remaining at the end of fall semester will roll over to spring semester as long as a qualifying meal plan is purchased. Flex dollars remaining at the end of spring semester do not roll over to the following fall semester.
7.6.3 - Dining Center
The food service program offers six (6) different Meal Plans to students. The number of meals available to be eaten in the Dining Center and the amount of Flex dollars available vary by Meal Plan. Flex dollars may be used in the Polar Grill, the Coffee Shop, and in the Dining Center.
The Dining Center serves breakfast, lunch, and dinner on weekdays. Weekends have limited hours during which brunch and dinner are served. Hours for each location are posted at the entrance to each area. When eating in the Dining Center, all food must be consumed in the Dining Center and cannot be taken out of the area. Students, staff, and faculty can deposit money (called “Crown Cash”) onto their ID by contacting Crown College Dining Services or visiting the Coffee Shop during daytime business hours.
7.6.4 - Coffee Shop
The Coffee Shop proudly brews Caribou Coffee and serves a variety of coffee, tea, and bottled beverages, as well as pastries, desserts, and ready-made salads and wraps. The Coffee Shop accepts Flex dollars, Crown Cash, cash, and most major credit cards.
7.6.5 - The Polar Grill
The Polar Grill offers a variety of delicious quick-order foods ranging from burgers and quesadillas to salads. Daily specials are also featured. Hours are posted at the entrance. Meal Plan meal exchanges can be used in the Polar Grill.
7.6.6 - Food Service During Breaks
There are scheduled breaks during the year in which no food service is offered. Food Service breaks are generally during Thanksgiving, Christmas, and Spring Break. During some breaks students may still have access to limited food options by way of the self serve vending machine located between the coffee shop and the student center. This is a refrigerated vending option that is stocked with sandwiches, salads, fruit, and snacks.
7.6.7 - Meal Plan Exemptions
Meal Plan Exemptions may be granted for a dietary related allergy or illness that has been diagnosed by a practicing medical doctor and which cannot be accommodated by the food service provider. Crown College Food Service is willing to make special accommodation by working with students to meet their dietary needs. Certain exemption requests may not be granted.
Students must submit information from their medical doctor on a “Meal Plan Exemption” form available from the Student Development office. The Meal Plan Exemption Committee will evaluate the exemption request. The committee will decide whether Food Service can accommodate modifications to the student’s nutritional plan or whether an exemption is warranted. The Committee will keep all personal health information strictly confidential.
7.7 - Health Services
7.7.1 - Uwill
Health Services for Crown College is administered through Uwill. Students have access 24 hours a day to virtual health care access. This is a free and confidential service provided to all current Campus Students. Students enrolled for the spring semester will also have access to this service for the summer semester immediately following spring.
7.7.2 - Health Insurance
Crown College undergraduate students are highly encouraged to maintain appropriate personal health insurance coverage. For insurance options, please visit https://www.mnsure.org/. The College does not provide health insurance to students.
7.7.3 - Campus Immunization Policy
Students enrolled and housed in college residences, and all students taking two or more on-campus classes are required by law (MN State 135A.14) to submit immunization records verifying tetanus/diphtheria (Td) immunization (within the past 10 years) and two measles, mumps, and rubella (MMR) vaccinations (dates must include month, day and year). Some exemptions for medical or philosophical reasons are permitted.
In accordance with state law, Crown College also recommends meningococcal and Hepatitis B immunizations.
7.8 - Information Technology
The Information Technology (IT) department is here to serve the Crown College community by providing technology-related services, such as computer lab access, printing, and Internet access. Computer labs are available as a service to full and part-time students, faculty, and staff. Students receive an account that allows access to various college resources, which includes, but is not limited to, printers and email.
The IT Policies outlined here intend to provide for reliable services to the Crown community. The Computer Use Agreement contains policy which governs the use of the campus network. Before receiving a username and password, the student must consent to the agreement. Students, faculty, and staff who use the campus network are responsible to know and abide by the guidelines found in the Computer Use Agreement. It is expected that students will maintain the highest standards of personal integrity and ethical behavior in their use of computer software and services.
Here are the relevant policy documents:
Computer Use Agreement
IT Penalty Information
Copyright Policies
Student Computers and Campus Internet
All residence areas are equipped with wireless connections to the campus network. Information on connecting to the wireless network is available at the IT Help Desk. Student computers and handheld devices must have a wireless card installed in their system in order to connect to the campus network. If needed, please contact IT for specific details.
Crown College uses content filtering software to block inappropriate sites based on the Computer Use Agreement and the Crown College Community Covenant. Additionally, this software allows the observation of Internet traffic and monitoring of sites visited on a per user basis. In the event a student is suspected to be accessing or attempting to access inappropriate content, he/she will be contacted by Student Development and may incur disciplinary action.
7.8.1 - Email Correspondence
The Crown College email is the College’s official means of communication with all students. Each student is issued a Crown College email account upon acceptance to the College. Students are responsible for all information sent to them via their Crown College email account. Students are expected to check their Crown College Email frequently and should use their Crown College email when communicating with faculty and staff regarding college-related matters.
7.8.2 - Telephone/Fax Numbers
The main number for the College is 952-446-4100. This rings at the Reception Desk where the Receptionist can forward calls to the appropriate office or employee as needed. Direct phone numbers are also available via the campus office directory online.
Faxes may be sent at each copy center located on 1st, 2nd and 3rd levels of the Main building. For faxes to be sent to the college use the fax number 952-446-4149. Faxes will arrive at the Front Desk and forwarded electronically to the appropriate office or person at their Crown email address.
7.9 - Student Billing
The Student Billing Office oversees each student’s financial status with the College. Personnel are available to assist students and their families, so they understand the overall process, as well as the policies and deadlines associated with paying their bill.
Students are responsible for financial obligations resulting from tuition, fees, room/board, miscellaneous services, fines, etc. These obligations may be paid through a combination of financial aid (scholarships, grants, and loans), cash, check, credit card or by registering for the Nelnet Campus Commerce payment plan. The payment plan eliminates the lump sum payment due at the start of each semester but requires the balance to be paid within the semester. For more information, visit mycollegepaymentplan.com or call (800)609-8056.
Students are required to pay their semester bill before the semester begins. See the Academic Calendar (linked on page 3) for specific dates. Students who fail to do so will receive a late fine and may be administratively withdrawn from the College. In addition, monthly service charges will accrue on all outstanding balances. Charges during the semester resulting from miscellaneous services, fines, etc., are due upon notification.
Registration for classes is dependent upon full payment of all prior charges. Students whose accounts are not fully paid will not be allowed to register for any upcoming semester until their account is paid in full. If a student decides to withdraw from the College, appropriate forms must be filed with the Registrar’s Office. The tuition refund schedule is available on our.crown. If a refund is due, funds must be returned to the financial aid programs from which they came. This may cause an owing balance, which will be due upon notification.
7.9.1 - Financial Aid Refunds
Crown College partners with Nelnet Campus Commerce for refunds and disbursements. If a refund for excess financial aid is due, students will receive a notification via email, and the refund will be issued via the students’ preferred refund method. Students are encouraged to select the direct deposit option.
7.9.2 - Textbook Vouchers
Students participating in financial aid may have access to a voucher for textbook purchases made through the Crown College Online Bookstore.
To be eligible for textbook vouchers, students must:
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Apply for financial aid.
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Have funds in excess of tuition and associated fees to cover book costs.
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Purchase books through the Crown College Online Bookstore.
Once issued, the voucher information will be sent to the Crown student email address. The voucher will expire just prior to aid disbursement.
7.10 - Miscellaneous Resources
Resources and any policies pertaining to their area can be found in the Catalog using the following links:
Financial Aid
Library Resources
Mail Center
Campus Store
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