Campus Store
The Campus Store offers office supplies, Crown apparel, souvenirs, cards, and gift certificates. Hours are posted outside the store and change based on the season.
Textbooks and supplies for academic programs may be purchased from the virtual (online) campus bookstore. The Virtual Bookstore offers both new and used textbooks along with an online book buyback program. Students with financial aid balances will also be allowed to utilize the virtual store voucher system to charge books to an online account.
Career Services
The Office of Career Services (OCS) provides student-centered/career-related assistance and programs such as general career guidance, choosing a major, resume and cover letter advice, internship and job search, interview preparation, professional networking and branding, applying to graduate school and more. OCS staff is available to assist students as they take career-related steps in their journey to serve and influence the world. Students are encouraged to accept responsibility for their career needs/direction and connect with OCS (Engage); to examine their God-given gifts and talents in terms of vocation/calling and gain familiarity with the world of work (Envision); and to learn, adapt, and thrive in an ever-changing job market by utilizing technology and social media such as LinkedIn, Twitter, Facebook, Skype, and E-Portfolios (Equip). Connect with OCS via social media and www.crown.edu/career.
Counseling Services
The Counseling Services Office offers professional, confidential counseling services for all registered students. The Counseling Services Office has on-campus counselors and counseling interns who are available to students by appointment. There is no fee for the use of this service. Students will typically begin with a weekly one-hour appointment which may decrease in frequency as they move along a healing path. Counselors take a holistic approach by addressing mental health, as well as spiritual and physical health, and academic success.
There are situations when a student’s needs and/or the community’s well-being may warrant the student being referred to off-campus professional counseling. In this case, the student is responsible to pay for the counseling fees and any transportation costs. There may be seasons where Crown hosts an additional non-Crown staff professional counselor to hold sessions on-site. Here also, students are responsible for counseling fees, but may use family or individual insurance when accepted.
Students who wish to use Counseling Services should fill out an intake form available in the Student Development or the Counseling Services Office. Once this brief form is submitted, the Director of Counseling Services will assign a counselor based on the student’s need and the scheduling availability of the counselor and the student.
Coordinated Care Committee
At times students may experience special circumstances and personal areas of challenge and concern that require specific attention and support. These circumstances include danger to self and others, personal events (i.e. bereavement, witness to or victim of a crime, accident, health crisis, etc.), persistent behavioral patterns (i.e. eating disorders, self- injury, addiction, risky private and social involvements, etc.), and other activities such as matters of school discipline, academic issues, and inappropriate involvement by a student in other settings. In these cases, Student Development may form a Coordinated Care Committee in order to better serve and support the identified student.
The purpose of the Coordinated Care Committee is to ensure the student’s well-being and success in the Crown College community with support and encouragement through Crown College student services. A Coordinated Care Committee will be formed with the student’s knowledge and written consent. In some circumstances, compliance with the Coordinated Care Committee may be required in order to remain a student in good standing at the College. The Coordinated Care Committee members will be representatives from Student Development, Counseling Services and Health Services offices. Other faculty, staff and outside resources that are involved with the student (coaching staff, internship supervisor, employer, and academic advisor) may be asked to serve on the Coordinated Care Committee at the student’s request or the committee’s discretion. The Coordinated Care Committee may set goals for and monitor student progress; advocate for the student socially, academically, and spiritually; and recommend services and support available to the student from outside resources. The student will be informed by an appointed committee member of what is discussed in the Coordinated Care Committee meetings, and will also be informed when the committee is disbanded because the student no longer requires support.
In the case of an emergency situation, the College reserves the right to activate a Coordinated Care Committee without the consent of the student.
Disability Services
The Office of Disability Services of Crown College coordinates services needed by students who have physical, learning, emotional, and psychological/psychiatric disabilities. All requests for accommodations, whether physical or academic must be made through the Office of Disability Services.
Our commitment is to provide reasonable accommodations and services to students who have disabilities so that students with disabilities have equal access to the opportunity for academic success as student without disabilities, not to provide special treatment or advantages that students without disabilities do not receive.
Student Responsibilities:
- Identify him/herself as a student with a disability by making an appointment with the Director of Disability Services to discuss the disability as well as reasonable accommodations.
- Provide adequate documentation of your specific disability. This documentation should be no more than 3 years old and be signed by an appropriate professional qualified to diagnose the disability. Any Individualized Education Plan (IEP) or 504 Plan should also be provided when available.
- Discuss with each professor the necessary accommodations for his/her classes.
- Please note that accommodations will not be provided until approval is given by the Director of Disability services.
For more information on the Office of Disability Services please contact Dr. Tom McCracken (Director of Disability Services) at 952-446-4216 or by email at mccrackent@crown.edu.
Event Planning and Use of Campus
Any student, faculty or staff requesting to hold an event or requires the use of any room on campus needs to be processed through Ad Astra. Ad Astra tracks the use of all space on campus, as well as technical equipment, tables and chairs, IT services, classrooms, vehicles, event decorations, etc. Any and all events need to be entered into the system and approved by the Events Manager before they can be held.
To begin the process of planning an event, fill out the Ad Astra Student Event Planning Sheet located in Student Development. The Student Development office will be happy to assist you. An Event Planning Sheet must be submitted at least three weeks in advance of the proposed event date.
Financial Aid
Financial Aid is a combination of grants, scholarships, loans and work study. To determine eligibility students must complete the FAFSA (Free Application for Federal Student Aid) at www.fafsa.gov. The priority deadline for applying for financial aid is April 15th for the following academic year. Detailed Financial Aid information and forms are available on the web site at www.crown.edu/finaid.
Crown College recommends that all eligible degree seeking students apply for financial aid and exhaust all forms of federal loan programs before considering private alternative student loans.
Food Services
Sodexo offers dining services for a variety of events, campus dining, the Storm Café, the Coffee Shoppe, and individual catering needs.
General Program Information
All undergraduate students residing on campus are required to participate in one of three foodservice meal plans. College freshman are required to participate in the 15 Meal plan; there are 19 possible meal choices in an academic week. Meal plan exceptions may be granted for a dietary related allergy illness that has been diagnosed by a practicing MEDICAL DOCTOR and that cannot be reasonably accommodated by the foodservice provider.
Coffee Shoppe
The Coffee Shoppe proudly brews Caribou Coffee and serves a variety of coffee, tea, and bottled beverages. The Coffee Shoppe accepts declining balance dollars, cash, checks, and most major credit cards.
Dining Room
The food service program provides a number of different meal plans to students that vary the number of meals eaten in the dining room and the numbers of flex dollars available for use in the Storm Café, the Coffee Shoppe, or for a guest in the Dining Room.
Dining service hours are 7:00 a.m. to 7:00 p.m. weekdays. Weekends are limited hours with brunch and dinner served. Hours are posted at the dining service entrance. Students not on a meal plan may have money deposited into their account by contacting Crown College Dining Services.
General Guidelines
- Students are charged for a full meal each time they enter the Dining Hall
- Students MUST present a valid College ID card/meal card at all registers
- Student ID cards and meal plans may not be shared
- Students who utilize their weekly meal allowance may use FLEX dollars to purchase additional meals
- Students may use FLEX dollars to purchase meals for guests
Other Items of Note Concerning Food Service:
- Students with medical/dietary concerns may be granted an exemption to the meal plan if their needs cannot be adequately met through the food service program. Crown College Food Service is willing to make special accommodations to work with students to meet their dietary needs and certain exemption requests may not be granted.
- Students must submit information from their medical doctor on a “Food Plan Exemption” form available from Student Development, and online at http://my.crown.edu/student-services/food-services/meal-plan/. The Meal Plan Exemption Committee will evaluate the exemption form; the committee will determine whether the food service can accommodate modifications to the student’s nutritional plan or whether an exemption is in order. The committee will keep all personal health information strictly confidential.
Any guest of the College may purchase a meal during serving hours from the Dining Room cashier.
Health Services
Crown Nurse
The campus health office is staffed weekdays by a registered nurse and is open to all registered students. Free, confidential health services include physical assessment, first aid, over-the-counter medication, medical referral, and wellness consultation.
- A Student Health History form with personal immunization information is required by law for all students attending classes on campus.
- All student health information will be kept confidential according to FERPA and HIPPA regulations. In emergencies, health information may be shared as needed with emergency personnel.
- In case of serious illness or injury, the parents/guardians of students will be notified.
- The campus health office cannot excuse students from classes, practices, or chapels. Students are encouraged to notify their professors and coaches regarding illness-related absences.
Health Insurance
Each Crown student will be expected to provide personal health insurance as required by law. For insurance options, please visit https://www.mnsure.org.
Campus Immunization Policy
Students enrolled in one on-campus class and housed in College residences and all students taking two or more on-campus classes are required by law (MN State 135A.14) to submit immunization records verifying tetanus/diphtheria (Td) immunization (within the past 10 years) and two measles, mumps, and rubella (MMR) vaccinations (dates must include month, day and year).
In accordance with state law, Crown College also recommends meningococcal and Hepatitis B immunizations.
Some exemptions for medical or philosophical reasons are permitted.
Information Technology
The Information Technology (IT) department is here to serve the Crown College community by providing campus network, computer, phone and other technology-related services. Four computer labs are available as a service to full and part-time students, faculty, and staff. Students receive an account that allows access to the campus network. Once activated, these accounts not only provide a means of accessing the campus network, which includes centralized file storage, public access printers, and Internet access, but also functions as a student’s email address.
The IT Policies outlined here intend to provide for reliable services to the Crown community. The Computer Use Agreement contains policy which governs the use of the campus network. Before receiving a username and password, the student must consent to the agreement. Students, faculty, and staff who use the campus network are responsible to know and abide by the guidelines found in the Computer Use Agreement. It is expected that students will maintain the highest standards of personal integrity and ethical behavior in their use of computer software and services.
Here are the relevant policy documents:
<>·Computer Use Agreement
<>·IT Penalty Information
<>·Copyright Policies
Library - Watne Memorial Library
Among the many resources currently available in the Watne Memorial Library are:
- 233,490 volumes, including 90,673 books and 142,000 e-books as well as DVD’s, videos, CD’s
- 38,900 full-text e-journals containing literally millions of articles
- WorldCat - the largest library online catalog in the world with access to over 200 million books and other resources in 485 languages, contained in 74,000 libraries around the world. Much of these resources are available via interlibrary loan
- Over a million Kindle books available (if we don’t have the book you need, ask a librarian. They may download it on Kindle and check the Kindle out to you).
- Nearly 50 research databases
- Films on Demand which contains over 20,000 videos and video clips
- Micro-cards of every book and document published in the U.S. from 1639-1800
- Mango language learning software for learning over 60 languages
- Cameras, video cameras and voice recorders for class projects
- Laptop computers and Kindles that can be checked out
- Group study rooms and private study cubicles
- Rosetta Stone language programs for 18 languages
- Wireless access throughout the library
- Friendly librarians to answer questions or help you find information
If you can’t find the book you need in our library, ask a librarian. He or she may download it from the one million Kindle books available and check the Kindle out to you, or we may get the book from more than 270 million books available in other libraries through “interlibrary loan”, or we might just purchase the book from Amazon.
Go to the library we page at www.crownlibrary.com
Become a library Facebook fan at https://www.facebook.com/CrownCollegeLibrary.
Mail Center
The College maintains a substation of the United States Post Office and provides UPS shipping. Hours are posted.
- Mail is picked up at the Post Office and distributed through the College Mail Center. All Undergraduate program students (including commuter students) are to obtain a campus mailbox. Notice of packages will be sent via e-mail.
- Students are responsible to read information received via campus mail and for knowing contents of information distributed via this means of communication.
- Students are responsible for mailing their own letters and packages. To guarantee packages go out the same day, they must be at the Mail Center by 1:00 p.m. of that day. For packages sent through UPS - 11:00 a.m.
- Students who are leaving Crown for a semester, graduating, doing an internship, or on summer break must fill out an Information Form from the Mail Center. Only first class USPS mail will be forwarded. If no Information Form is on file, all mail will be returned to the sender or disposed of in accordance with postal regulations and the mailbox will be closed.
Student Billing
The Student Billing Office oversees each student’s financial status with the College. Personnel are available to assist students and their families so they understand the overall process, as well as the policies and deadlines associated with paying their bill.
Students are responsible for financial obligations resulting from tuition, fees, room/board, miscellaneous services, fines, etc. Students are required to pay their semester bill or make financial arrangements with the Student Billing Office before the semester begins. See the Academic Calendar for specific dates. Students who fail to do so will receive a late fine and may be administratively withdrawn from the College.
These obligations may be paid through a combination of financial aid, (scholarships, grants, and loans) cash, check, credit card or by registering for the Tuition Management Systems payment plan. The plan eliminates the lump sum payment due at the start of each semester but requires the balance to be paid within the semester. For more information, visit crown.afford.com or call 1-800-722-4867. Service charges will accrue on all balances not kept up to date. Charges during the semester resulting from miscellaneous services, fines, etc., are due upon notification.
Registration for classes is dependent upon full payment of all prior charges. Students whose accounts are not fully paid will not be allowed to register for any upcoming semester until their account is paid-in-full.
If a student decides to withdraw from the College, appropriate forms must be filed with the Registrar’s Office. The tuition refund schedule is available on our.crown. If a refund is due, funds must be returned to the financial aid programs from which they came. This may cause an owing balance, which will be due upon notification.
Upon final departure from Crown, students must make full payment of any outstanding balance including all library, parking, and disciplinary fines as well as any other charges before the College will issue a transcript or diploma.
Check Cashing Policy
The Student Billing Office has funds available to cash checks for currently enrolled students and employed faculty and staff.
- Cashing checks is limited to $100 per person per day.
- No second-party checks are accepted unless from a parent, grandparent, or guardian.
- Check-cashing privileges may be revoked if checks are returned NSF (non-sufficient funds)..
Financial Aid Refunds
Crown College partners with Tuition Management Systems for refunds and disbursements. If a refund for excess financial aid is due, students have a choice to receive a re-loadable Crown College Visa Prepaid Card, or direct deposit. Learn more at crown.afford.com/refunds or call 1-888-425-1138.
Textbook Vouchers
Students participating in financial aid will have access to a voucher for textbook purchases made through the Crown College Virtual Bookstore.
To be eligible for textbook vouchers, students must:
- Apply for financial aid.
- Have funds in excess of tuition and associated fees to cover book costs.
- Purchase books through the Crown College Virtual Bookstore. (MBS)
Once issued, the voucher information will be sent to the Crown student email address from MBS. The voucher will expire just prior to aid disbursement.
Study Lab
The Study Lab is available to provide students with support in their academic studies here at Crown College. The Study Lab provides tutoring assistance in the areas of: American Civics, Anatomy & Physiology, Chemistry, Composition, Mathematics, Nursing, Old and New Testament History, Speech, and several other areas of study. Tutors are selected based upon their academic abilities and their ability to communicate with others. Additionally, students can receive assistance with organization, study skills, test taking strategies, and make-up examinations.
Remember:
- The Study Lab is conveniently located in the Watne Memorial Library.
- Open to all students of Crown College.
- Services are provided at no cost.
- Is open during convenient hours throughout the week and weekend.
For more information please call Professor Patty Pitts (Director of Academic Programs) at 952-446-4211 or by email at pittspa@crown.edu.
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